New York City | Retail Team | Reports to Director of Retail

 

The opportunity  

We are looking for a best in class, innovative Retail Store Manager to lead our new NYC store. This person is someone who excels at customer experience, clienteling, retail operations, and multi-tasking. This role reports directly to the Director of Retail, and is a full-time role based in our New York City Headquarters.

 

Responsibilities

• Drive business results to exceed KPI goals.
• Bring forth feedback and ideas to Argent HQ team to increase market mindshare and showroom success.
• Implement and innovate around workflows, policies and procedures to improve business efficiency.
• Open and close the store, oversee cash handling and other operational procedures.
• Recruit and hire the very best team members, managing all aspects of scheduling within headcount requirements and labor budget.
• Manage store operations, inventory organization, supply ordering and all other aspects that keep the store running.
• Conduct initial onboarding as well as ongoing training on product and systems.
• Own the development of Argent team members assessing talent and managing performance.
• Be a product and brand expert delivering an on brand experience to our customers.
• Must be available evenings, weekends and holidays.

  

Who you are

• Confident, ambitious, and stylish.
• A strategic thinker with a proven track record of achieving results.
• A coach and mentor who can lead a team toward a desired result.
• Detail oriented and operationally minded with experience in systems and process implementation.
• Committed to giving working women confidence with every interaction.
• Quick to build rapport and relish giving great customer service.
• An innovative problem solver who stays cool under pressure.
• Obsessed with making your customers lives easier with functional apparel.
• Creative and passionate about the work you do.

 

Qualifications 

• 5+ years of retail customer service or hospitality experience.
• Successful in leading and motivating others toward a desired result.
• Experience in store or business operations, inventory management and point of sale systems.
• Fashion experience a plus.
• Must reside in or be willing to relocate to New York City.

 

What we offer

• A positive, enthusiastic, and passionate team.
• Competitive salary and equity.
• Health benefits for eligible employees.
• Paid vacation and holidays for eligible employees.
• Clothing discount.