Retail Store Manager, NYC

Sali Christeson @ 2023-06-20 15:32:47 -0400

New York City | Retail Team | Reports to Director of Retail


The opportunity  

We are looking for a best in class, innovative Retail Store Manager to lead our new NYC store. This person is someone who excels at customer experience, clienteling, retail operations, and multi-tasking. This role reports directly to the Director of Retail, and is a full-time role based in our New York City Headquarters.



  • Drive business results to exceed KPI goals.
  • Bring forth feedback and ideas to Argent HQ team to increase market mindshare and showroom success.
  • Implement and innovate around workflows, policies and procedures to improve business efficiency.
  • Open and close the store, oversee cash handling and other operational procedures.
  • Recruit and hire the very best team members, managing all aspects of scheduling within headcount requirements and labor budget.
  • Manage store operations, inventory organization, supply ordering and all other aspects that keep the store running.
  • Conduct initial onboarding as well as ongoing training on product and systems.
  • Own the development of Argent team members assessing talent and managing performance.
  • Be a product and brand expert delivering an on brand experience to our customers.
  • Must be available evenings, weekends and holidays.


Who you are

  • Confident, ambitious, and stylish.
  • A strategic thinker with a proven track record of achieving results.
  • A coach and mentor who can lead a team toward a desired result.
  • Detail oriented and operationally minded with experience in systems and process implementation.
  • Committed to giving working women confidence with every interaction.
  • Quick to build rapport and relish giving great customer service.
  • An innovative problem solver who stays cool under pressure.
  • Obsessed with making your customers lives easier with functional apparel.
  • Creative and passionate about the work you do.



  • 5+ years of retail customer service or hospitality experience.
  • Successful in leading and motivating others toward a desired result.
  • Experience in store or business operations, inventory management and point of sale systems.
  • Fashion experience a plus.
  • Must reside in or be willing to relocate to New York City.


What we offer

  • A positive, enthusiastic, and passionate team.
  • Competitive salary and equity.
  • Health benefits for eligible employees.
  • Paid vacation and holidays for eligible employees.
  • Clothing discount.