Director of Retail

Sali Christeson @ 2021-11-11 10:31:58 -0500

New York City | Retail Team | Reports to CEO


The opportunity  

We are looking for an experienced Director of Retail to lead the strategy and performance of our direct-to-consumer physical retail channel. You have a passion for creating industry leading consumer experiences as well as the proven ability to successfully manage fast retail growth. You own the P&L and are responsible for strategy and execution of all aspects of retail, including store experience, staffing and operations, revenue growth and profitability. 

As a leader in the organization, this individual will play a key role in driving the company culture through a customer-first mindset, fostering cross-functional team collaboration, and supporting the continuous evolution of creating the best product in the industry.

This role reports directly to the CEO, and is a full-time role based in our New York City Headquarters.



  • Develop a best-in-class consumer retail experience.
  • Own the physical retail channel sales and P&L, take a data driven approach to management including KPI reporting weekly, monthly, seasonally.
  • Lead the strategy of store experience and design.
  • Drive efficient retail operations with focus on staffing and training programs that inspire high-achieving retail store teams.
  • Collaborate with eCommerce team on customer acquisition initiatives as well as online to offline direct-to-consumer experiences.
  • Collaborate with the buying team to seasonally plan inventory, store assortments and manage in-season allocations.
  • Work collaboratively with the marketing teams to develop and execute the annual marketing strategy.
  • Lead visual merchandising strategy, planning and in-store execution for the retail channel.
  • Collaborate with senior leadership to lead the effort of expanding Argent owned stores in key strategic markets.
  • Collaborate with brand marketing and local partners to build community through experiences and strategic partnerships.
  • Lead annual planning and budgeting for the retail channel.


Who you are

  • Strong customer-first thinker.
  • Entrepreneurial and comfortable working in a high-growth environment.
  • Strategic; but enjoy rolling up your sleeves and working in the business. 
  • Self-motivated, resourceful, and hardworking with a positive attitude.
  • A problem solver. 
  • A collaborative team player with an interest in learning and listening to others.
  • Detail-oriented and organized.
  • Enjoy building and leading programs and teams.
  • Strong people skills.



  • 10+ years of experience in retail leadership roles demonstrating increased role and responsibility.
  • 5+ years experience working for a brand in HQ.
  • Strong product knowledge and understanding of competitive landscape.
  • High level of analytical skills and conceptual creative ability.
  • Bachelor's degree or equivalent.
  • Passionate about the brand mission.
  • Strong interpersonal skills.
  • Excellent organization and communication skills.
  • Ability to manage multiple deadlines in a fast-paced environment while maintaining a positive and professional work environment.
  • Must reside in or be willing to relocate to New York City.


What we offer

  • A positive, enthusiastic, and passionate team.
  • Competitive salary and equity.
  • Health benefits for eligible employees.
  • Paid vacation and holidays for eligible employees.
  • Clothing discount.