New York City | Retail Team | Reports to CEO

 

The opportunity  

We are looking for an experienced Director of Retail to lead the strategy and performance of our direct-to-consumer physical retail channel. You have a passion for creating industry leading consumer experiences as well as the proven ability to successfully manage fast retail growth. You own the P&L and are responsible for strategy and execution of all aspects of retail, including store experience, staffing and operations, revenue growth and profitability. 

As a leader in the organization, this individual will play a key role in driving the company culture through a customer-first mindset, fostering cross-functional team collaboration, and supporting the continuous evolution of creating the best product in the industry.

This role reports directly to the CEO, and is a full-time role based in our New York City Headquarters.

 

Responsibilities

• Develop a best-in-class consumer retail experience.
• Own the physical retail channel sales and P&L, take a data driven approach to management including KPI reporting weekly, monthly, seasonally.
• Lead the strategy of store experience and design.
• Drive efficient retail operations with focus on staffing and training programs that inspire high-achieving retail store teams.
• Collaborate with eCommerce team on customer acquisition initiatives as well as online to offline direct-to-consumer experiences.
• Collaborate with the buying team to seasonally plan inventory, store assortments and manage in-season allocations.
• Work collaboratively with the marketing teams to develop and execute the annual marketing strategy.
• Lead visual merchandising strategy, planning and in-store execution for the retail channel.
• Collaborate with senior leadership to lead the effort of expanding Argent owned stores in key strategic markets.
• Collaborate with brand marketing and local partners to build community through experiences and strategic partnerships.
• Lead annual planning and budgeting for the retail channel.

 

Who you are

• Strong customer-first thinker.
• Entrepreneurial and comfortable working in a high-growth environment.
• Strategic; but enjoy rolling up your sleeves and working in the business. 
• Self-motivated, resourceful, and hardworking with a positive attitude.
• A problem solver. 
• A collaborative team player with an interest in learning and listening to others.
• Detail-oriented and organized.
• Enjoy building and leading programs and teams.
• Strong people skills.

 

Qualifications 

• 10+ years of experience in retail leadership roles demonstrating increased role and responsibility.
• 5+ years experience working for a brand in HQ.
• Strong product knowledge and understanding of competitive landscape.
• High level of analytical skills and conceptual creative ability.
• Bachelor's degree or equivalent.
• Passionate about the brand mission.
• Strong interpersonal skills.
• Excellent organization and communication skills.
• Ability to manage multiple deadlines in a fast-paced environment while maintaining a positive and professional work environment.
• Must reside in or be willing to relocate to New York City.

 

What we offer

• A positive, enthusiastic, and passionate team.
• Competitive salary and equity.
• Health benefits for eligible employees.
• Paid vacation and holidays for eligible employees.
• Clothing discount.